Wednesday’s edition of All In The Mind featured a study on the effect of rudeness (in the workplace) on creativity and productivity. The study by Amir Erez of the University of Florida and Christine Porath of the University of Southern California, discovered that even witnessing rudeness can affect cognitive performance, memory and incliantion to help out.
This discovery is at odds with our culture of humiliation as seen in Britain’s Got Talent; X Factor; The Weakest Link; Dragons’ Den; The Apprentice. The first two of these are extremely popular with pupils and, before hearing of this study, I often used to wonder what message was being conveyed when the response to ambition was often mere cruelty.
Listen again here, or else! The article is the second of three in the programme.