Should you go to A&E?

People are being asked to continue following the public health guidance issued during the first phase of the coronavirus (COVID-19) pandemic by using their local pharmacy, GP practice, local minor injuries unit or NHS 24 to get advice and help when they need medical care.

A new public information campaign titled Should you go to A&E? launched on 15 July to ensure people continue to get the right care from the right place. The campaign will run from 15 July – 6 August 2020.

It’s key messages are:

  • Before seeking medical attention, please consider whether you’re getting the right care from the right place. Many health issues can be handled faster online at or by phoning your GP (or NHS24 on 111 out of hours). Your local pharmacy and minor injury unit can also help
  • Do not visit A&E for coronavirus symptoms, call 111 instead
  • If you do go to A&E, the minor injury unit or your GP practice it might look different as we work to protect everyone from coronavirus
  • A&E remains for emergency care only
  • If you’re not sure where to go, visit