Latest ScamShare bulletin

From Trading Standards Scotland

In this edition of Scam Share we’ll look at some of the most recent scams which have been reported by consumers across Scotland.

According to a recent fraud report by Aviva, almost 1 in 5 people in the UK have received scam emails, calls or texts related to Covid-19; however, nearly half of those people didn’t report them. In many cases, this was because they didn’t know who to report them to.

Scottish consumers should report all scams to Advice Direct Scotland on 0808 164 6000 or through their website. If you’ve been a victim of fraud, call Police Scotland on 101.

You can also report scam emails to the National Cyber Security Centre‘s Suspicious Email Reporting Service.

It’s more important than ever to make sure that you stay Scam Aware and that you share information about scams with vulnerable relatives or friends. 
Follow us on TwitterFacebook and Instagram for information about the latest scams reported by Scottish consumers.

Test and Protect scams

Since the launch of the Test and Protect system, there have been several reports of scammers posing as contact tracers and asking people to make payments for tests or asking for financial information, social media logins or passwords.
NHS Scotland will now call from a single national number: 0800 030 8012.

They will introduce themselves, state the reason for their call and address you by your name. If they do not know your name, they are not a genuine contact tracer. 

Genuine contact tracers WILL NOT: 

  • Ask you for information other than your movements and the people you have been in contact with
  • Ask for financial information such as bank or credit card details or details of medical records
  • Try to sell you anything or ask for any payments or donations
  • Ask you to set up a PIN or download anything or ask for remote access to your computer
  • Ask for your social media details, passwords or PIN numbers
  • Ask you to phone a premium rate number or visit a website other than NHS Scotland or the Scottish Government

Genuine contact tracers will give you the option to call the above national number to verify that the service is genuine.

Get information about contact tracing in Scotland from official sources: NHS Scotland, the Scottish Government or Public Health Scotland.

Report contact tracing scams to Advice Direct Scotland. If you have been the victim of a fraud, report it to Police Scotland on 101.

Read full bulletin here.

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