I don’t know if you saw the article in the Courier this week about The Abbey’s glowing Care Inspectorate Report – https://www.eastlothiancourier.com/news/18220292.care-home-staff-praised-helping-residents-vote-election/
You might also be interested in a press release we issued this week about Crookston’s equally glowing report this week – I have cut and pasted it in for you below. Before you read on, I just want to add my own thanks to staff at all three of our Care Homes for the fantastic work you do.
Here goes …
Crookston Care Home gets ‘Very Goods’ from the
The Care Inspectorate carried out an unannounced inspection
of Crookston Care Home in December 2019 to check how well Crookston supports
people’s wellbeing and plans their care and support. The answer is very well
Inspectors reported that people were happy with their care
and support. Relatives told them that the home keeps them well informed about
their loved one and staff were always kind towards them when they visited.
‘No matter what time of day or night we visit, we always find
staff being attentive to our relative,’ said one family.
Residents have a say in decisions about the care and support
which affect them, including end of life. They also choose where and how to
spend their time and participate in a range of activities. During the
inspection, several female residents went to Crookston’s own hair salon, which
turned into a real social event for the women involved. The inspectors noted
that staff in different units engaged in small-group activities with residents.
Mealtimes were very calm and relaxed and residents enjoyed
their meals. Staff sat with residents at mealtimes, making meals more of a
social experience. The inspectors commented that meals were of a good quality
and people spoke highly of them.
They found that care plans were regularly reviewed and
updated, and involved input from relevant professionals, and that as well as considering
best practice, care plans make clear resident’s preferences and wishes. They
were able to see residents’ health improving as a result of the support that
they received. They also commented on a section within care plans relating to
physical activity which they thought was useful for identifying how individuals
could stay as physically active as possible.
East Lothian Integration Joint Board Chair Fiona O’Donnell
‘I am visiting Crookston soon to
thank the team in person and I can say that Pauline and her team really deserve
their “Very Good” rating. They look after the people who use the home with
great affection and respect and are very supportive of relatives too.
‘They are also very innovative,
pioneering work with Rempods in East Lothian – people might have seen these
reminiscence rooms for people living with dementia when they received backing
on Dragon’s Den. Crookston was also part of an award-winning
intergenerational project last year with Sanderson’s Wynd Primary.
‘They are a fantastic team and they
do very good work. All I can say is congratulations, thank you and keep on
doing what you are doing – it’s great.’