Cancelling your place on a course

If you need to cancel your place on one of our courses, we really appreciate you giving us as much notice as possible (ideally at least 5 days).  This enables us to offer your place to someone on the reserve list, and advise the tutor of changes to the register.

If you are likely to miss a course through sickness, advise your manager when you phone in.    Your manager should then notify us and if possible, identify a replacement from the School.

All cancellations must be e-mailed to the Training & Development Team.  This procedural change has arisen as a direct result of feedback received from Schools, and will ensure that both Schools and the Training & Development Team have a record of cancellations received.

When cancelling a place on a Course, please let us know the course details (reference/title), the name & designation of the delegate and a reason for cancellation

This information should be e-mailed to