The edubuzz server had to be rebooted this morning, and is now working normally. This was the first reboot since October 2006.
First thing today, before 7, we still had a very heavily loaded server, but it was still working. Plan A was to try and find out today what was causing that, but we’re on to Plan B now as the server was rebooted at about 10.40am. This followed failure of the name (DNS) server. If you’d tried to access the site before the reboot, your browser wouldn’t have been able to find it.
I’ve had a couple of emails asking if it’s sensible to plan for classroom use. As far as we know, the service is back to normal, and performing much better than last week, so there’s no reason to change plans.
The good news is that the server load is back to sensible low levels, although it has only been back up for an hour. Unfortunately, because of the reboot, we still don’t know exactly why the server load became so high. It could have been visitor workload, or it could have been some kind of fault. Hopefully server log files will offer some clues, but we don’t know yet.
Please contact me, or leave a comment below, if you notice any further problems.