School ICT co-ordinator technical support meetings

Three meetings between the IT department and the School ICT co-ordinators have been arranged to support schools address some of the most common technical issues affecting them.  The meetings are as follows: 15/1/06      How to make an accurate IT Helpdesk Call/Common Printing issues19/2/06      Solving and reporting Network problems12/3/06      TBA The meetings will run from 4 to 5.30 and it is hoped that feedback from the first 2 meetings will constitute the agenda for the 3rd and potentially subsequent meetings.  We hope that these meetings together with the additional IT officer posts, will enable East Lothian Council to provide a responsive, high quality support service.