Glow Summer Outage will be Fri 22 Jul to Tue 26 Jul inclusive

A “Glow Unavailable Period” is planned to enable the team to carry out a large package of maintenance work on Glow during the summer break.

Here’s the latest news from Glow’s Operations Manager, Joan Martin:

We’re putting our plan together at the moment, but the work is likely to include the usual maintenance tasks such as hotfix updates, firmware upgrades, and physical work at the Datacentres. In addition, we’re intending to carry out resilience testing in line with our business continuity testing plans.

We’re planning to make Glow unavailable for the five day period from Fri 22 Jul to Tue 26 Jul inclusive.

Obviously we will look to minimise email downtime and would expect that Glow Mail will be available from Mon 25 Jul, accessible via the direct URL rather than via the portal.

Please do get in touch if you have any queries, and we’ll pass them to the Glow team.

CPD Uncategorized

ICT Conference place on offer May 20, 2011

   The MIICE (?Measuring the Impact of ICT in Children’s Education) conference will be held at the University of West of Scotland, Paisley on May 20.  Have a look at the agenda  –  ??there are some thought provoking items on it and  lively discussions are guaranteed to ensue. East Lothian Council has two free places for any staff that have a specific interest in this topic.  Transport will be provided.  If you would like to attend, email  Shirley Lawson, Education ICT officer


Upcoming planned Glow maintenance: Sat 19th March & Sat 2nd April


Dear All,

Today the Glow Team have let us know about some maintenance work over the next few weeks, details below:

This is to give you notice of some upcoming planned maintenance to Glow.

On Sat 19 Mar we will be carrying out some work on Glow Mail. The work will start at 08:00 and finish at 18:00. We expect that there will be some short periods when Glow Mail will be unavailable around lunchtime, and you should consider Glow to be at risk during the full maintenance period. 

On Sat 02 Apr we will be renewing security certificates. Glow will therefore be unavailable from 08:00 until 18:00.


Glow: all remaining external resources now accessible

The fault affecting access to external resources via Glow has now been resolved. This is the latest update from the Glow team:

The UK Federation has now corrected their data, which has resolved the issue with Shibboleth Services. As external Service Providers pick up this new update Glow users will again be allowed to access their services via Shibboleth.
I apologise for the inconvenience this has caused, which was due to circumstances beyond our control.
Please do get in touch if you require any more information.
Joan Martin
Operations Manager
RM Education


Glow service update: Blogs, Forums and Wikis are now available

Latest from Glow Team:

Blogs, Forums and Wikis are now available. We are continuing to work on the restoration of the remaining Shibboleth services.