Categories
eduBuzz Service announcements WordPress

Image display issues on eduBuzz WordPress sites

image-display-fault
Many images around the eduBuzz WordPress sites are currently not displaying properly. Many other uploaded files, such as PDF documents, are also inaccessible.

image-display-fault

Many images around the eduBuzz WordPress sites are currently not displaying properly. Many other uploaded files, such as PDF documents, are also inaccessible.

The image on the left is a screenshot showing what visitors to the sites see where image(s) should be. This example was obtained using Internet Explorer 9; other browsers might handle the situation differently.

Attempts to access uploaded files such as PDF documents are causing the error message “Forbidden” to be displayed.

A support call has been raised with the hosting company, and they are currently investigating.

 

&nbsp

By David Gilmour

Learning Technologist
East Lothian Council