This is an update on the recent incident.
The hosting company have now restored the majority of the uploaded files (57,665 of ~68,000 files) from backup.
Those files which cannot be restored are those missing files which were uploaded since around November 2013 when the site was moved to its new hosts.
- Arrangements are in hand to contact contributors who uploaded document files which are still missing. Where new copies of the same files can be provided, the hosting company will replace them exactly as before.
- It is not practical to replace image files in the same way.
If your site’s appearance is being affected by missing image files, e.g. because a header image is still missing, these will need to be replaced manually. Please contact us (email@example.com) for assistance if required.