The Mental Health Line service is for people aged 18 and over (including people over 65).  People who are feeling anxious, depressed or have other worries about their mental health can call the line between 09.00 and 16.00 Monday to Friday. An experienced worker will take their details and make an appointment for them to speak to a specialist mental health practitioner, who will ring them back at a mutually convenient time within the following 36 hours. The practitioner will assess the person over the phone, and provide help and support and sometimes a referral on to other services.