Scotland’s additional support helpline is a model for the UK

Children in Scotland reports that a telephone helpline for England and Wales along the lines of Scotland’s well-established information service for additional support for learning is one of the recommendations made to the Department for Children, Schools and Families in the Lamb Inquiry.

The findings from the Inquiry, set up in 2008 to advise on effective ways to increase parental confidence in the assessment process for children and young people with special educational needs, were published this week.

Scotland’s advisory service for additional support for learning – Enquire – has operated a telephone helpline for 10 years to inform and empower children, young people and their families on all areas related to additional support needs. During the consultation process Chair of the Inquiry Brian Lamb met with Children in Scotland, who manage Enquire on behalf of the Scottish Government.


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